Terms of Service

1. The service

ReconAIQ reads invoices from a connected email inbox, extracts invoice data using automated tools including AI, matches invoices against purchase orders and receipts in your connected accounting system (such as Acumatica or QuickBooks Online), and, once approved, creates corresponding bill records there. ReconAIQ also offers tools for reading customer orders into sales orders and for reviewing activity in your account.

2. Accounts

You must give accurate information when creating an account and are responsible for keeping your login credentials secure and for all activity under your account. You are responsible for making sure the people you invite are authorized to act for your organization.

3. Subscription, fees and payment

Use of ReconAIQ requires the fees set out when you sign up or in an order form.

• Subscription fees are billed monthly or annually, in advance, based on your plan.
• Fees are non-refundable except where required by law or as we agree in writing.
• We may change fees going forward with reasonable notice; changes do not apply to a period you have already paid for.

4. Connecting your accounts

To use ReconAIQ you authorize us to connect to your organization's email account (Gmail or Outlook) and accounting system (such as Acumatica or QuickBooks Online) using the credentials and permissions you provide. You are responsible for their accuracy and for telling us promptly if access should be revoked. We handle this data as described in our Privacy Policy.

5. Your data

As between you and ReconAIQ, you own the invoice, vendor and business data you submit to or process through ReconAIQ. We use it only to provide the service to you as described in our Privacy Policy. We do not use your business data to train models for the benefit of other customers, and we do not sell it.

6. Acceptable use

You agree not to:

• Use ReconAIQ unlawfully or in a way that violates another party's rights.
• Attempt to gain unauthorized access to our systems or interfere with the service.
• Reverse engineer or attempt to extract the source code of the software, except where the law permits it.
• Use ReconAIQ to process data you do not have the right to process.

7. AI-assisted extraction

ReconAIQ uses automated tools, including AI, to extract and match data. This can make mistakes. You are responsible for reviewing and approving invoices and orders before they are posted to your accounting system, and ReconAIQ is not liable for errors in items you have approved.

8. Intellectual property

ReconAIQ and its software are owned by us and protected by intellectual property laws. Subject to these Terms and payment of fees, we grant you a limited, non-exclusive, non-transferable right to use ReconAIQ for your organization's own internal business purposes. Use of the software is also governed by our End-User License Agreement.

9. Warranties and disclaimers

ReconAIQ is provided “as is” and “as available.” Except as stated in these Terms, we do not warrant that the service will be uninterrupted, error-free or fully accurate, and we disclaim all other warranties, express or implied, to the fullest extent permitted by law.

10. Limitation of liability

To the fullest extent permitted by law, ReconAIQ will not be liable for any indirect, incidental, special or consequential damages, and our total liability arising out of these Terms or the service will not exceed the fees you paid us in the 12 months before the claim.

11. Term and termination

These Terms apply while you use ReconAIQ. Either party may end the relationship as set out in your order form or, absent one, with reasonable written notice. On termination we will make your data available for export for a reasonable period and then delete it as described in our Privacy Policy.

12. Governing law

These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles. Any dispute will be brought in the state or federal courts located in Florida.

13. Changes to these Terms

We may update these Terms from time to time. If we make material changes we will update the “Last updated” date above and, where appropriate, notify you directly.

14. Contact us

Questions about these Terms can be sent to info@reconaiq.com.